• There is a moldy smell coming rom my washer. Do you guys have any idea how to get rid of it?
  • Many of our customers who have front load washers use additives that you can buy from your local appliance dealer. These additives work wonders at removing mold and mildew smell from your washer.
  • Do you buy or sell new or used appliances?
  • No, Appliance Repair Expert Repair is strictly an appliance repair company.
  • How long will it take to get my appliance/s repaired?
  • We always try to finish the repairs on the day of appointment, however depending on the complexity of the problem and availability of parts, repairs may have to be delayed until the proper parts and tools needed are available.
  • What if I need to cancel my appointment because something comes up?
  • We understand that emergencies can occur. In the event that you become unavailable on the day of the scheduled appointment, please contact us at 718-708-2638 before your scheduled appointment to advise us of the change.
  • What kinds of appliances do you repair?
  • We at Appliance Repair Expert Repair can repair various brands and types of refrigerators, dishwashers, stoves, washer and dryers, and ovens.
  • Why is my washer shaking, do you guys know?
  • If your washer is level and all it's feet are planted on the floor, it may be because of your loading and sorting. Try smaller loads and see if the washer still shakes. If the problem persists, please contact us at 718-708-2638 so we can diagnose and fix the problem.
  • What if the part needed for my repair is not available?
  • In cases where we do not have the part/s needed for your repair, we will order it from our supplier and come back to finish your repairs as soon as we receive the part.
  • If you need to order a part, how long will it take?
  • In most cases, it only takes a few days - unless the part needed needs to be special ordered or is not easily available to our suppliers. Prior to ordering the part, we will let you know of the estimated time of arrival, as well as the cost of the part and repair for your approval.
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